Your best site and your worst site have the same sign over the door. RakuOps sends every location the same process, brings back the evidence that each one actually did it, and turns the gap between them into a list you can act on.
Consistency across locations breaks in two separate places, and most attempts fix only the first.
Every site needs the current version of the process. Email an updated SOP to twelve managers and you have twelve different interpretations, several of them working from last quarter’s copy. The version on the wall at your worst site is rarely the version you wrote.
Even where the right process is in use, you have no evidence it was followed. A ticked paper sheet proves someone had a pen. A step that asks for a photo of the shelf, a short video of the walk-through or a temperature reading proves the thing itself, and it is timestamped and attributed the moment it is taken.
The same standard runs at every location, and each one returns a scored, evidenced record. The spread between sites becomes visible in a week rather than a quarter.
Northgate is the site your customers are reviewing. You now know which step, which days, and who to talk to.
Build the opening routine, cleaning round, food safety check or handover as a template. Change it and every site has the new version the same morning, with no reprinting and no group chat.
Steps can ask for a photo, a short video, a reading or a signature, and go to whoever actually does the work by link. Duty managers, cleaners, agency staff and contractors complete them on a phone, without an app, a password or a licence.
Every location is scored against the same standard. A missed step raises an action with an owner and a date, closed with evidence, so next week shows whether the fix held.
The pain is identical whether the sites are shops, kitchens, gyms or plants: the customer expects one brand, and the standard drifts the further a site sits from head office.
Two things have to work: distribution and verification. Every site needs the same current version of the process, and you need evidence that each one actually followed it. Sending a PDF solves neither. RakuOps sends the same executable checklist to every site and returns a completed record from each, so consistency becomes something you can see rather than something you assume.
Reviews and the P&L tell you a site is slipping but not why. RakuOps scores each location against the same standard and shows which step was missed, on which days, by whom. The gap between your best and worst site stops being a mystery you resolve with a site visit.
No. Everyone who completes work opens a link on their phone, with no app to install, no password and no account to create. RakuOps is priced per site with unlimited users, so rolling a standard out to every person at every location does not change the bill.
RakuOps is priced per site, not per person. Free covers one site, Starter is $99 a month for three sites, Growth is $299 for ten, and Pro is $599 for unlimited sites. Every feature and unlimited users are on every plan, so the number of sites is the only difference.
Any brand running the same operation in more than one place: retail chains, restaurant and food service groups, hotels, gyms and fitness studios, clinics, care homes, cleaning and facilities contractors, and multi-plant manufacturers.
Start with one site free. Build your standard once, send it to everyone who does the work, and see which locations actually met it. No app for your team, no licences, no credit card.
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