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Free template · Every day at every store

Mid-Shift Floor Walk Template

Most stores look right at opening. This short walk keeps them looking right at three in the afternoon.

Who and whenShift lead, every two hours or before the peak
Serves the goalThe store looks as good at 3 pm as at opening
Counts towardStore presentation
Run this in RakuOps
10 checksTap a check to tick it off

1Customer areas

  • Floor clean and dry; spills cleared
  • Tables and seating cleared and wiped
  • Bins below three-quarters full
  • Washroom checked

2Product

  • Shelves and displays refilled
  • Display cabinet full and glass clean

3Service and safety

  • Customers waiting in the queue right nowCount · people
  • Enough team on the floor for the queue
  • Walkways and fire exits clear
  • Anything you fixed on this walkNotes

In RakuOps, a check answered No, a reading outside its limits, or a photo that does not match your best store's opens a fix for that store, with an owner and a due date.

Why chains run this check

Standards slip during the day, not at opening: bins fill, displays empty, spills get walked around. Customers who come in the afternoon meet a different store from the one that opened.

A two-minute walk at set times catches it while it is still small, and the times it was done show which stores keep it up through the day.

How it runs at every store

  1. One standard. Send this checklist to every store, on a schedule, to whoever is on shift.
  2. Evidence back. Photos, readings and answers come back from the phone, timestamped and named.
  3. Problems become fixes. Anything that fails opens a fix for that store, due in hours, not at the next visit.
  4. Best against worst. The scorecard ranks your stores on it and shows which check the worst store misses.

Run it at one store tomorrow morning

Free for one store, with unlimited users and no card. The checklist arrives ready to run, exactly as it is on this page, and you can change any check.

Run this template free
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Frequently asked questions

Is this template free?

Yes. Print it, save it as a PDF, or tick it off on this page. To run it at every store, with photos, readings that open a fix when they are out of range, and a scorecard that ranks your stores, use it in RakuOps. The free plan covers one store, with unlimited users.

How long should a floor walk take?

Two to five minutes. If it takes longer, the list is too long or the store has fallen too far behind, and both are worth knowing.

Why record the queue?

It shows when stores are short of people on the floor. Over a few weeks it tells you which store's rota does not match its busy hours.

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