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Delivery Receiving Checklist Template

Check every delivery the same way, so shorts and warm deliveries are refused at the door instead of discovered on the shelf.

Who and whenWhoever receives the delivery, every delivery
Serves the goalDeliveries are checked and short or damaged stock is recorded
Counts towardCash accuracy
Run this in RakuOps
11 checks · 1 photo · 3 readings with limitsTap a check to tick it off

1On arrival

  • SupplierWrite in
  • Chilled goods temperature on arrivalReading · −2°C to 5°C
  • Frozen goods temperature on arrivalReading · −30°C to −15°C
  • Van clean; food not carried with chemicals

2Check the goods

  • Every case counted against the delivery note
  • Use-by dates long enough to sell
  • Packaging intact and free of pests
  • Cases short or damagedCount · 0 cases or less
  • Photo of any short or damaged item with the delivery notePhoto

3Put away

  • Frozen first, then chilled, then ambient, within 15 minutes
  • Delivery note signed with the shorts written on it

In RakuOps, a check answered No, a reading outside its limits, or a photo that does not match your best store's opens a fix for that store, with an owner and a due date.

Why chains run this check

A delivery signed for without counting is money handed over. A chilled delivery accepted warm is a food safety problem the store now owns.

Recording temperatures, shorts and a photo at the door gives you the evidence to claim credit from the supplier, and shows which store signs without checking.

How it runs at every store

  1. One standard. Send this checklist to every store, on a schedule, to whoever is on shift.
  2. Evidence back. Photos, readings and answers come back from the phone, timestamped and named.
  3. Problems become fixes. Anything that fails opens a fix for that store, due in hours, not at the next visit.
  4. Best against worst. The scorecard ranks your stores on it and shows which check the worst store misses.

Run it at one store tomorrow morning

Free for one store, with unlimited users and no card. The checklist arrives ready to run, exactly as it is on this page, and you can change any check.

Run this template free
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Frequently asked questions

Is this template free?

Yes. Print it, save it as a PDF, or tick it off on this page. To run it at every store, with photos, readings that open a fix when they are out of range, and a scorecard that ranks your stores, use it in RakuOps. The free plan covers one store, with unlimited users.

Should a warm chilled delivery be refused?

Most chains refuse chilled goods above 5 °C or 8 °C and frozen goods warmer than -15 °C. Set your own limits; in RakuOps a reading outside them opens a fix for the store.

Why photograph shorts?

The photo with the delivery note is what the supplier's credit team asks for. Taking it at the door saves a week of back and forth.

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